Consumer Protection Councils and the Central Consumer Protection Authority

LUG-101 Law of Torts including Motor Vehicle Accident and Consumer Protection Act, Unit IV: Consumer Protection Councils under the Act. · LLB · 60 min

The two non-judicial arms of the Consumer Protection Act 2019: the advisory Consumer Protection Councils at the Centre, in every State and every district (ss. 3-9: composition, meetings, objects; the 1986 equivalents ss. 4-8B), and the regulator, the Central Consumer Protection Authority (Chapter III, ss. 10-27: establishment, Investigation Wing, District Collector, complaints, powers and functions, recall, directions and penalties for misleading advertisements and endorsers, search and seizure, appeal to the National Commission) with the related offences (ss. 88, 89, 92, 96). It answers the questions on the Consumer Protection Councils (2022-23, 2025-26) and on the powers of the Council with an outline of the redressal procedure (2024-25).

Objectives

Describe the constitution, meetings and objects of the Central, State and District Consumer Protection Councils.
Explain the advisory nature of the Councils and compare them with the 1986 Councils.
Describe the establishment, composition and Investigation Wing of the Central Consumer Protection Authority.
List the powers and functions of the CCPA under ss. 18-22 and the penalties it may impose on manufacturers, endorsers and publishers.
Distinguish the Councils, the CCPA and the Commissions by function.

Slides

Three kinds of bodies under the Act
Central Consumer Protection Council: ss. 3-5
State Consumer Protection Council: ss. 6-7
District Consumer Protection Council: ss. 8-9
The Councils compared; role and limits
The Central Consumer Protection Authority: establishment and structure
Powers and functions of the CCPA: s. 18
Inquiry, recall and directions: ss. 19-20, 22
Misleading advertisements and endorsers: s. 21
The CCPA at work; Councils and CCPA contrasted

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